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Common Mistakes When Managing a Crisis

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Common Mistakes When Managing a Crisis

If your business has a crisis of any kind, the reason why it’s hard getting through it is usually due to a lack of planning. As your business grows, there will be many situations that can put you at risk – from a bad review to technology failures and more. If you’re not ready to deal with these crises right away, it can spell trouble for your business.

Here are some common mistakes you’ll want to avoid.

No Crisis Plan in Place

The very first thing any business owner should have is a plan for any crisis that can happen. Whether it’s ensuring you have backups in the case of a server crash, or insurance in the case of an act of God, or a plan in place for PR in the event of a social crisis – all of it can ensure that your business and you make it through it intact.

Putting Your Head in the Sand

This often happens, especially if it has something to do with an embarrassing situation, an illegal situation, or a monetary situation. People just put it on the back burner and ignore it, hoping it will go away. The problem is, this never works. Not dealing with a crisis ensures the worst will happen.

Not Actively Managing the Issue

If you have plans in place for various types of issues, you will be able to actively get on top of almost any situation to mitigate the damage. However, if you have not made plans and you’re putting your head in the sand, this means that you’re allowing someone else to narrate your story.

Letting One Person Speak for You

If you have a larger business with more than one person in it, it can often happen that one person is tasked with dealing with all the bad news. This is not a good idea. Instead, get everyone who is seen as part of your business to speak out about it. You may need to offer training to enable them to do so in an open, honest, and transparent way.

Forgetting the Importance of All Stakeholders

Aside from customers, you have other stakeholders who want to know about issues as soon as possible. They may be people in your home, your family, or who work with and or for you. They may be investors too. Whoever they are, you need to work up a system to get the right message to each segment of your audience.

Overconfidence in Your Reputation

Sometimes it’s tempting, especially if the crisis is fabricated, to just ignore it. After all, you know that you’re innocent, and you believe no one will buy it anyway because your reputation is golden. Sadly, today this is often untrue. Your best bet is to speak out the moment an issue comes up, in an honest, open, and transparent manner.

Not Willing to Listen to Critics

The worst thing anyone can do is surround themselves with “yes people.” A person who will never offer any contrary opinion to yours is not safe to work with. You need people who challenge you, and your critics are the people to listen to – even if you disagree. It can help you with your messaging.

The best thing you can do for your business is to write down a list of types of crises that can happen. Then set up a response system for every kind of situation so that you’ll know what to do. If you have a process in place, you won’t be caught off guard and be unable to get ahead of any type of crisis.

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Physcian Approved Botox A Common Non Surgical Procedure

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Physcian Approved Botox A Common Non Surgical Procedure

Physcian Approved Botox is one of the most common non-surgical cosmetic procedures out there. It is widely used by all sorts of people, from celebrities to normal people. While some of us may not like to admit it, as we get older our bodies start to show signs of aging, signs we want to get rid of. This is where botox comes in. It is an easy, simple and non-invasive procedure that can shore up your face and remove the various lines that come about due to age.

Botox is primarily used in the face. When it was first approved for use it was used to get rid of the creases between your eyebrows, however it quickly became popular and now days it is used for all sorts of lines and wrinkles on your face. From crows feet to frown lines around the mouth. It is also used to help with non-cosmetic things as well, such as spasming muscles and poor eye coordination.

The way botox works is that, as unnerving as it sounds, it actually paralyzes the muscles in your body. The reason things like wrinkles come about is because our muscles tense as we make various facial expressions, this takes it toll over the span of our lives. Botox temporarily paralyzes those muscles and allows them to relax, allowing your face to recover from the damage done throughout the years.

However, even with Physcian Approved Botox the effects are only temporary. Because of the proteins used to make your muscles relax are absorbed into your body, they lose effectiveness. As such a botox treatment will only last for a few months, usually between three to six months. This is good in case you did not like it and do not want to be stuck with it, but it also means you will need routine injections to keep it up.

That actually leads me into how the procedure is actually done. As I have mentioned above, botox treatments are not invasive in the least. There is no surgery involved or anything like that. A trained physician will mark your the areas on your face where you will be injected with the botox. They will then insert a very small needle and inject the botox so it can go to work.

The procedure is pretty much painless and will only last for ten to twenty minutes. The time it takes to see the results can vary, some people see results within the first day while others take around a week. However soon after your injections you will notice a stark improvement to the skin on your face, those wrinkles will vanish seemingly overnight.

Like with any medical procedure, there is a chance the injections can be done improperly. This is why you need a Physcian Approved Botox injection by someone certified to handle the procedure. As with any medical procedure you should talk to your doctor about all the risks and make sure you are fully aware of what you are getting into so you know you are making the right choice.

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The Most Common Types of Online Scams

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The Most Common Types of Online Scams

The internet can be a blessing for most of us, but there are some cybercriminals who threaten to ruin its usefulness for shopping and information gathering by trying to scam unsuspecting online victims. There are a number of common scams to watch out for. Here are seven of the main ones.

1. Phishing

Phishing is when a cybercriminal contacts you to try to get you to hand over your personal information or money. It might also try to get you to download a virus that infects your computer with malware or opens up a back door so they can steal sensitive data such as your usernames, passwords, account numbers and so on. Phishing happens most often via email, but it can also happen over the phone, via text, and on social media.

In particular, beware of online quizzes on social media. They will often try to get your passwords by asking you common questions so they can then guess your passwords in order to access your accounts and so on. Many people base their passwords on birthdays, children and pet names, and so on, so beware.

Phishing emails usually look legitimate, but pay attention to any landing page you might be sent to. They will usually try to make the site appear the same as the original, such as PayPal, but comparing the two side by side will usually demonstrate which is the scam.

2. Keystroke Software

One form of malware captures all your keystrokes, so it can pretty much log every site you go to, your username, and password. This could be a real disaster in terms of identity theft and money being stolen.

3. Sad Nigerians

Believe it or not, this scam still works on some people. It usually involves an email from a desperate Nigerian asking for help in getting a large amount of money from the bank. Those who get hooked in pay small amounts to get paperwork for the transaction and then finally get the money, but all they are doing is putting money in someone else’s bank account, and possibly even revealing their sensitive financial information.

The scam relies on greed and getting lots of money for very little effort, so remember – if it sounds too good to be true, it usually is.

4. Greeting Card Scams

There are lots of free greeting card sites online, but they can be very dangerous. The images can carry malware that will attack the recipient’s computer and it will often open up a Trojan horse for them to get more information. If you do have to send an eCard, use a reputable site and watch out for spoof sites, such as clones of Hallmark.com.

5. Great Loan, Credit Card and Re-Fi Offers

These also play upon greed and/or desperation, especially when people are struggling financially. But no reputable bank is going to send you these offers via email. And if you have a bad credit score, there is also no way you would be offered the best deals, which are reserved for the best customers.

6. Lottery and Contest Scams

These have also been around for some time and still fool people. The email tells you that you are a winner and need to pay a small fee to get your cash or prize.

7. Ransomware

This is a very dangerous scam that is hard to overcome. The ransomware locks your computer until you pay them in bitcoin. The longer you wait to pay, the more money they ask for. So far, even top computer security pros have not been able to restore data or track down the criminals. Note that if you have a backup hard drive connected to your computer, the ransomware can lock that up as well. Back up all your data in a reliable cloud storage system and avoid clicking on anything that does not look legitimate.

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Common Networking Mistakes to Avoid

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When it comes to networking, you always want to make sure you do it right so you can grow your business. However, knowing what to do is one thing; knowing what not to do is something else entirely. You might think you’re doing everything right, but if you find you’re not making the connections you expected, then perhaps you have fallen into some of the network traps out there and didn’t even realize you had.

Here are some common networking mistakes and how you can avoid making them in the future.

Not Getting Help

Many people have a hard time asking other for help. Networking is all about making connections, though. People don’t know what you need unless you ask them.

Use whatever personal or professional network you have and ask them to help you. You need to be connected to the right people. The more people you have getting the word out about you, the better, so don’t be afraid to ask for help.

Not Maintaining Your Relationships

It’s very easy to fall out of touch with people. Maintaining contact with your current network and all of the people in it is going to help you grow.

Follow up with people – your mentors, colleagues, and other contacts – on a regular basis to see how they’re doing. Keep them up to date on you as well. Remember, don’t make it all about you; you will want them to know what you’re up to while also finding out what they’ve been up to.

Not Taking Advantage of Social Media

We live in a day and time where networking is really everything we do every single day. Social media has made it so easy to be connected to so many different people throughout the world, and if you’re not using this then you’re missing out on a great opportunity.

Start using LinkedIn to make professional connections. This isn’t the only social media platform you should be using, but it’s a great place to start and a way to get your name out there.

Not Making In-Person Connections

Yes, we are in a day and time where social media is super-important to networking, but that doesn’t mean you have to stop meeting people in person. You should never do that. You can’t do everything over the internet.

If your online connection is not local to you, then use a multitude of different technologies like Skype which are at your fingertips, to make the world a much smaller place and meet up with people on the other side of it.

Not Being Grateful

Gratitude goes a long way. When someone helps you in whatever way, being grateful will go a long way.

After having a conversation with someone in person or online, send them a quick thank you note for their time. It’s a small thing, but letting people know they are appreciated will go a long way and encourage them to want to speak with you again.

Not Making Sure It’s a Two-Way Street

When someone helps you out and makes a positive connection for you, then you have to be sure that you give back in some way. You especially can’t keep going back and asking for help without giving back in return.

If you can avoid making these common mistakes, then you should be able to create a large and successful network for your business.

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